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FEDERAL LAW

The TCPA, explained

๐Ÿ•Last updated: October 2026ยท Updated for 2026

The Telephone Consumer Protection Act applies nationwide, on top of whatever your state adds.

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NATIONWIDE CALLING HOURS
8 AM โ€“ 9 PM
12 AM6 AM12 PM6 PM12 AM

Based on the recipient's local time, not the caller's.

DO-NOT-CALL REGISTRY

National Do Not Call Registry, maintained by the FTC

PENALTIES PER VIOLATION
$500 - $1,500

Per violation. Up to $1,500 when a court finds the violation was willful or knowing.

Key rules to know

Prior express written consent for robocalls/texts to cell phones

Required under the TCPA for autodialed or prerecorded calls and texts to wireless numbers, for most marketing purposes.

National DNC Registry

Numbers on the registry can't be called for telemarketing purposes without an established business relationship or opt-in.

Identification requirement

Telemarketing calls must identify the caller and the business on whose behalf the call is being made.

Internal Do-Not-Call lists

Businesses must maintain their own do-not-call list and honor requests within a reasonable time, generally interpreted as 30 days.

A real enforcement example

PUBLIC RECORD

Dish Network

$280 million judgment

United States v. Dish Network (2017), one of the largest TCPA-related judgments on record, tied to telemarketing calls made on the company's behalf in violation of the TCPA and related state laws.

Now check your specific state

State laws stack on top of these federal rules, and some are much stricter.

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General information for awareness purposes, not legal advice. Consult a licensed attorney before making compliance decisions.