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CALLING & RECORDING COMPLIANCE

California

๐Ÿ•Last updated: October 2026ยท Updated for 2026
Two-Party Consent Required
Cal. Penal Code ยง 632
LEGAL CALLING HOURS
8 AM โ€“ 9 PM
12 AM6 AM12 PM6 PM12 AM

Based on the recipient's local time zone, per federal TCPA rules.

DO-NOT-CALL REGISTRY

Follows the National DNC Registry. No broader state telemarketing registry.

PENALTIES

Civil penalty up to $5,000 per violation for illegal recording, plus potential criminal liability.

A real enforcement example

PUBLIC RECORD

Capital One

$75.5 million settlement

A 2014 nationwide TCPA class action settlement covering unauthorized calls and texts, one of the largest of its kind at the time.

WHAT THIS MEANS FOR OUTBOUND AT SCALE

California's two-party consent rule has been applied to call-recording software and CRM dialers, not just old-fashioned wiretaps, so it matters directly for AI voice agents and call-recording features.

Manually tracking this across every state gets error-prone fast

Our AI voice agents are configured to respect calling-hour windows and consent rules per state automatically.

See how it works

General information for awareness purposes, not legal advice. Laws change and specific situations vary, consult a licensed attorney in your state before making compliance decisions.