Based on the recipient's local time zone, per federal TCPA rules.
Follows the National DNC Registry.
Standard TCPA federal penalties apply; New York also has its own consumer protection statutes that can add exposure.
One-party consent makes New York more permissive for recording, but businesses calling into two-party states still need to honor the stricter rule for those calls.
Our AI voice agents are configured to respect calling-hour windows and consent rules per state automatically.
See how it worksGeneral information for awareness purposes, not legal advice. Laws change and specific situations vary, consult a licensed attorney in your state before making compliance decisions.